HELP, I HAVE EXCEEDED MY DATA LIMIT AND NOW MY SPEEDS ARE SO SLOW?

While everyone is subject to the allotment data of their plan, there may be some ways to get back some of that high speed data that you are used too until your data resets. Remember all data traffic counts towards the your allotment limits.

 

Internet data service goes slow because of over utilization on one tower, changing your connection to the tower may help ease the congestion and return you to regular speeds quicker. Remember 4GAS service only goes slow when there is too much data traffic and you have exceeded your assigned allotment.

 

An option to help with your slower speeds after your data allotment is used up is to change the channel your Internet device is connected to. You can find the guide to LTE Channel locking by clicking here.
 
It is recommended to try each of the channels to see what works best for you during slower periods and you can even try the WCDMA 3.5G network as sometimes this channel can be faster as well, Not all 4GAS devices are capable of receiving WCDMA signals. For more information on locking the modem to 3G/4G networks visit the TECH SUPPORT link on the 4GAS website. 
 
Our LTE Channel guide has been provided below.

 

LTE CHANNELS AND FREQUENCIES EXPLAINED.

The 4GAS Internet Device has access to the North American LTE Channel system.

Channel Carrier Channel Description
  CH. 2
T-Mobile
AT&T
Verizon

LTE Channel 2 operates on the 1900 MHz frequency and is primarily used by AT&T, however recent tower builds have been completed by both T-Mobile and now Verizon, this channel offers speeds around 10Mbs Download depending on the quality of your signal. Customers wishing to use this channel generally need to be within a mile of the tower or up to 3 miles with a good outdoor antenna setup. This channel is considered to be the secondary channel for LTE & WCDMA Internet traffic in the United States.

CH. 4
T-Mobile
AT&T
Verizon

LTE Channel 4 operates on the 1700 and 2100 MHz frequency and is primarily used by T-Mobile and AT&T however recent tower builds have been completed by Verizon as well, this channel offers speeds around 10-30Mbs Download depending on the quality of your signal. Customers wishing to use this channel generally need to be within two miles of the tower or up to 4 miles with a good outdoor antenna setup. This channel is considered to be the primary channel for LTE & WCDMA Internet traffic in the United States and also the fastest for speed.

CH. 5
T-Mobile
AT&T

LTE Channel 5 operates on the 850 MHz frequency and is only used by AT&T, this channel offers speeds around 5-10Mbs Download depending on the quality of your signal. Customers wishing to use this channel generally need to be within three miles of the tower or up to 5 miles with a good outdoor antenna setup. This channel has recently seen a larger build out by AT&T in recent months. The current version of the 4GAS Internet Device does not work with this channel, however a new update will be released in the coming months to support channel 5.

CH. 12
T-Mobile
LTE Channel 12 operates on the 700 MHz frequency and is only used by T-mobile, this channel offers speeds around 5-12Mbs Download depending on the quality of your signal. Customers wishing to use this channel generally need to be within three miles of the tower or up to 6 miles with a good outdoor antenna setup. This channel has recently seen a larger build out by T-Mobile in recent months.
CH. 13 Verizon LTE Channel 13 operates on the 700 MHz frequency and is only used by Verizon, this channel offers speeds around 10-25Mbs Download depending on the quality of your signal. Customers wishing to use this channel generally need to be within three miles of the tower or up to 6 miles with a good outdoor antenna setup. The current version of the 4GAS Internet Device does not work with this channel.
CH. 17
AT&T
LTE Channel 17 operates on the 700 MHz frequency and is only used by AT&T, this channel offers speeds around 5-12Mbs Download depending on the quality of your signal. Customers wishing to use this channel generally need to be within three miles of the tower or up to 6 miles with a good outdoor antenna setup.